No Shipping, Shipping Policy! Order Eats is only a software provider.
Shipping Policy for OrderEats DIY Delivery Software
OrderEats provides a DIY Delivery Software for the community marketplace, enabling local businesses to manage their deliveries independently. It’s important to note that OrderEats does not offer any shipping services and bears no responsibility for shipments or deliveries. Here are the key points of our shipping policy:
- Independent Delivery Services: OrderEats is a platform designed to assist local businesses in maintaining their enterprise within the community. All delivery services and drivers are independent entities. OrderEats does not employ or manage any delivery personnel.
- Delivery Responsibility: Users of OrderEats DIY Delivery Software are solely responsible for managing and coordinating their deliveries. This includes selecting delivery drivers, setting delivery times, and ensuring the safe and timely arrival of orders.
- Shipping Issues: Any issues or errors related to orders, such as delays or incorrect deliveries, should be addressed directly with the chosen delivery service or driver. OrderEats does not intervene in these matters.
- Customization: OrderEats allows businesses to customize their delivery process according to their needs. Users have the flexibility to choose delivery partners and set their own delivery policies.
- User Support: While OrderEats does not handle deliveries, our customer support team is available to assist with any technical or platform-related inquiries and troubleshooting.
In summary, OrderEats is a DIY platform that empowers local businesses to manage their deliveries independently. We are not involved in the actual shipping process and do not assume responsibility for any shipping-related issues. Users are encouraged to establish clear agreements with their chosen delivery services to ensure smooth order fulfillment.
Sole responsibility of Restaurant and or Delivery vendor.
Our Shipping Policy ensures that independent restaurant vendors, delivery drivers, and delivery services take full responsibility for their relationships and commitments to vendors and customers. OrderEats operates solely as a software-as-a-service provider and holds no liability or responsibility for deliveries. To provide further clarity:
- Responsibility: Independent delivery drivers and restaurants are responsible for the timely and safe delivery of orders.
- Insurance: Drivers and restaurants are required to maintain their own insurance coverage, including liability insurance, to protect themselves and others in case of accidents or unforeseen incidents during deliveries.
- Claims: OrderEats is absolved from any claims related to the delivery process, including but not limited to late deliveries, order accuracy, or damage to orders.
- Customer Service: Both drivers and restaurants are responsible for addressing customer inquiries, concerns, and complaints related to their orders and delivery.
- Compliance: All parties involved must adhere to local, regulations governing food delivery and transportation.
By agreeing to these terms, independent restaurant vendors, delivery drivers, and delivery services acknowledge their full commitment to ensuring the highest level of service and safety for our valued customers.